May 2002 -- BigCityHosting.com announces the launch of its hosting services. Founded by web veterans Alex Shiffer (Zelacom Electronic Publishing) and Steven Collins (Webb Communications Inc) the company is dedicated serving its customers with unsurpassed hosting and technology services.

As longtime web site and application developers, Collins and Shiffer individually developed or collaborated on more then 150 web sites, trying out more than 10 separate hosting providers along the way. Increasingly frustrated by the poor reliability and support offered by other hosting companies, the two developers began hosting sites (separately) starting in 1996 and 1997. According to Shiffer (BigCity's Technical Lead), the major hosting companies all shared similar problems, including: Low-level of technical support; Inflexible services; Poor response time; and General lack of accountability to customers.

According to Collins, another problem with many of the major companies is not being able to quickly reach a live person (by phone or email) who could actually help with a problem. Instead, the big companies often have layers of "screeners" you must go through before reaching someone who can actually answer a question or help solve a problem.

At BigCityHosting.com, we are dedicated to providing our customers with high-speed, high-availability hosting solutions at affordable prices. We are also 100% committed to providing customers with unsurpassed technical support and personalized service. To achieve these goals BigCityHosting.com combines state-of-the-art server technologies with a support team led by experts having more than 15 years of combined hosting experience.

Finally, BigCityHosting.com is dedicated to helping customers and developers by providing advanced services, such as database hosting and integration, E-commerce system development, and custom applications. The bottom line is: We are dedicated to providing our customers with "near-zero" down time, unparalleled support, and the capability to grow their business (or organization) on the web.