May 2002 -- BigCityHosting.com
announces the launch of its hosting services. Founded by web
veterans Alex Shiffer (Zelacom Electronic Publishing) and
Steven Collins (Webb Communications Inc) the company is dedicated
serving its customers with unsurpassed hosting and technology
As longtime web site and application developers, Collins
and Shiffer individually developed or collaborated on more
then 150 web sites, trying out more than 10 separate hosting
providers along the way. Increasingly frustrated by the poor
reliability and support offered by other hosting companies,
the two developers began hosting sites (separately) starting
in 1996 and 1997. According to Shiffer (BigCity's Technical
Lead), the major hosting companies all shared similar problems,
including: Low-level of technical support; Inflexible services;
Poor response time; and General lack of accountability to
According to Collins, another problem with many of the major
companies is not being able to quickly reach a live person
(by phone or email) who could actually help with a problem.
Instead, the big companies often have layers of "screeners"
you must go through before reaching someone who can actually
answer a question or help solve a problem.
At BigCityHosting.com, we are dedicated to providing our
customers with high-speed, high-availability hosting solutions
at affordable prices. We are also 100% committed to providing
customers with unsurpassed technical support and personalized
service. To achieve these goals BigCityHosting.com combines
state-of-the-art server technologies with a support team led
by experts having more than 15 years of combined hosting experience.
Finally, BigCityHosting.com is dedicated to helping customers
and developers by providing advanced services, such as database
hosting and integration, E-commerce system development, and
custom applications. The bottom line is: We are dedicated
to providing our customers with "near-zero" down time, unparalleled
support, and the capability to grow their business (or organization)
on the web.